Frequently Asked Questions

If you can’t find the answer you need below, please contact us at info@strb-beauty.com or connect with us on Facebook or Instagram.

No. We at strb. are committed to being cruelty free: this means we do not test on animals at any stage of product development and only work with third-party suppliers or vendors who share our values.

We aim to deliver your strb. product within 10 business days. You can track your order using the tracking number sent in your despatch email. Due to the current Covid-19 restrictions, delivery may take a little longer than usual, especially if you are ordering outside of the EU. Please allow an extra 2-5 days for delivery. If you have placed an order with us and it has not arrived within 10 working days, please contact us at info@strb-beauty.com

Shipping for one product to anywhere in the EU costs €5. Shipping for two or more products to anywhere in the EU costs €10. Shipping on all orders outside the EU costs €15 (max. 1kg).

Yes, you can track your order using the tracking number sent in your dispatch email.

Yes, our strb. products are sent to beauty fans all over the world. Shipping on all orders outside the EU costs €15 (max. 1kg).

If your has not arrived within 10 working days of placing your order, please contact us at info@strb-beauty.com

If you’ve accidentally ordered or received the wrong product, please contact us at info@strb-beauty.com and we’ll get the correct product to you as soon as possible.

Yes, you can do this by logging in to your customer account. If your order has shipped to the incorrect address, please contact our team as soon as possible at info@strb-beauty.com

You have up to 30 days from the date of receipt to return unopened, undamaged and unused products to us. To return an item, email info@strb-beauty.com including your name, address, order number and reason for return and we will issue a return label to you. Please place this on the original packaging and return the item to us. Once your return is verified and accepted, we’ll refund you the payment. We will not refund your cost of returning a product to us.

You will be charged as soon as your order has been accepted and processed.

Yes, simply login to your customer account and make the change there. If you need help with this, contact us at info@strb-beauty.com

We would love to hear from you. The best way to get our advice is by emailing us with your question at info@strb-beauty.com and our knowledgeable team will do their best to help.

Created by RGCC SA, Florina, Greece.

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Scientific references

  1. The use of antioxidants in skincare
    Graf, Jeannette M.D. Antioxidants and Skin Care: The Essentials, Plastic and Reconstructive Surgery: January 2010 – Volume 125 – Issue 1 – p 378-383
  2. The moisturising effects of Panthenol
    Camargo FB Jr, Gaspar LR, Maia Campos PM. Skin moisturizing effects of panthenol-based formulations. J Cosmet Sci. 2011 Jul-Aug;62(4):361-70. PMID: 21982351.
  3. Research into the anti-aging properties of Andrographis paniculata
    J.You, et.al., The Antiaging Properties of Andrographis paniculata by Activation Epidermal Cell Stemness, Molecules 2015, 20(9), 17557-17569
  4. Study into the properties of potato peel
    Singh, B., Singh, J., Singh, J.P., Kaur, A. and Singh, N. (2020), Phenolic compounds in potato (Solanum tuberosum L.) peel and their health‐promoting activities. Int J Food Sci Technol, 55: 2273-2281.
  5. Hops Extract for anti-inflammatory and antioxidant value
    N. Weber, et.al., Hop Extract Acts as an Antioxidant with Antimicrobial Effects against Propionibacterium Acnes and Staphylococcus Aureus, Molecules 2019, 24(2), 22
  6. Study into the benefits of avocado oil
    Allan Woolf et.al., Avocado Oil, Gourmet and Health-Promoting Specialty Oils, 2009, AOCS Press, p. 73-125
  7. Al-Ghazzewi FH, Tester RF. Impact of prebiotics and probiotics on skin health. Benef Microbes. 2014 Jun 1;5(2):99-107. doi: 10.3920/BM2013.0040. PMID: 24583611.
  8. Allantoin in wound healing, Araújo LU, Grabe-Guimarães A, Mosqueira VCF, Carneiro CM, Silva-Barcellos NM. Profile of wound healing process induced by allantoin. Acta Cir Bras. [serial on the Internet] 2010 Sept-Oct;25(5).
  9. Prebiotics and minimising skin irritation in body wash gels.
    Nizioł-Łukaszewska, Z., Bujak, T., Wasilewski, T., & Szmuc, E. (2019). Inulin as an effectiveness and safe ingredient in cosmetics, Polish Journal of Chemical Technology, 21(1), 44-49.
  10. Göbel, H., Schmidt, G. and Soyka, D. (1994), Effect of peppermint and eucalyptus oil preparations on neurophysiological and experimental algesimetric headache parameters. Cephalalgia, 14: 228-234
    McKay DL, Blumberg JB. A review of the bioactivity and potential health benefits of peppermint tea (Mentha piperita L.). Phytother Res. 2006 Aug;20(8):619-33. doi: 10.1002/ptr.1936. PMID: 16767798.
    Borhani Haghighi A, Motazedian S, Rezaii R, Mohammadi F, Salarian L, Pourmokhtari M, Khodaei S, Vossoughi M, Miri R. Cutaneous application of menthol 10% solution as an abortive treatment of migraine without aura: a randomised, double-blind, placebo-controlled, crossed-over study. Int J Clin Pract. 2010 Mar;64(4):451-6
    Ozmen, Tarik & Dogan, Hanife & Gunes, Gokce. (2020). Effect of classic massage with peppermint oil on muscle soreness and muscle strength during recovery from exercise. 11. 103-111.
    Balakrishnan, A. (2015). Therapeutic uses of peppermint –A review. Journal of Pharmaceutical Sciences and Research. 7. 474-476.
  11. Charlton A. Medicinal uses of tobacco in history. J R Soc Med. 2004 Jun;97(6):292-6.

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Scientific references

  1. The use of antioxidants in skincare
    Graf, Jeannette M.D. Antioxidants and Skin Care: The Essentials, Plastic and Reconstructive Surgery: January 2010 – Volume 125 – Issue 1 – p 378-383

  2. The moisturising effects of Panthenol
    Camargo FB Jr, Gaspar LR, Maia Campos PM. Skin moisturizing effects of panthenol-based formulations. J Cosmet Sci. 2011 Jul-Aug;62(4):361-70. PMID: 21982351.

  3. Research into the anti-aging properties of Andrographis paniculata
    J.You, et.al., The Antiaging Properties of Andrographis paniculata by Activation Epidermal Cell Stemness, Molecules 2015, 20(9), 17557-17569

  4. Study into the properties of potato peel
    Singh, B., Singh, J., Singh, J.P., Kaur, A. and Singh, N. (2020), Phenolic compounds in potato (Solanum tuberosum L.) peel and their health‐promoting activities. Int J Food Sci Technol, 55: 2273-2281.

  5. Hops Extract for anti-inflammatory and antioxidant value
    N. Weber, et.al., Hop Extract Acts as an Antioxidant with Antimicrobial Effects against Propionibacterium Acnes and Staphylococcus Aureus, Molecules 2019, 24(2), 22

  6. Study into the benefits of avocado oil
    Allan Woolf et.al., Avocado Oil, Gourmet and Health-Promoting Specialty Oils, 2009, AOCS Press, p. 73-125

  7. Al-Ghazzewi FH, Tester RF. Impact of prebiotics and probiotics on skin health. Benef Microbes. 2014 Jun 1;5(2):99-107. doi: 10.3920/BM2013.0040. PMID: 24583611.

  8. Allantoin in wound healing, Araújo LU, Grabe-Guimarães A, Mosqueira VCF, Carneiro CM, Silva-Barcellos NM. Profile of wound healing process induced by allantoin. Acta Cir Bras. [serial on the Internet] 2010 Sept-Oct;25(5).

  9. Prebiotics and minimising skin irritation in body wash gels.
    Nizioł-Łukaszewska, Z., Bujak, T., Wasilewski, T., & Szmuc, E. (2019). Inulin as an effectiveness and safe ingredient in cosmetics, Polish Journal of Chemical Technology, 21(1), 44-49.

  10. Göbel, H., Schmidt, G. and Soyka, D. (1994), Effect of peppermint and eucalyptus oil preparations on neurophysiological and experimental algesimetric headache parameters. Cephalalgia, 14: 228-234
    McKay DL, Blumberg JB. A review of the bioactivity and potential health benefits of peppermint tea (Mentha piperita L.). Phytother Res. 2006 Aug;20(8):619-33. doi: 10.1002/ptr.1936. PMID: 16767798.
    Borhani Haghighi A, Motazedian S, Rezaii R, Mohammadi F, Salarian L, Pourmokhtari M, Khodaei S, Vossoughi M, Miri R. Cutaneous application of menthol 10% solution as an abortive treatment of migraine without aura: a randomised, double-blind, placebo-controlled, crossed-over study. Int J Clin Pract. 2010 Mar;64(4):451-6
    Ozmen, Tarik & Dogan, Hanife & Gunes, Gokce. (2020). Effect of classic massage with peppermint oil on muscle soreness and muscle strength during recovery from exercise. 11. 103-111.
    Balakrishnan, A. (2015). Therapeutic uses of peppermint –A review. Journal of Pharmaceutical Sciences and Research. 7. 474-476.

  11. Charlton A. Medicinal uses of tobacco in history. J R Soc Med. 2004 Jun;97(6):292-6.